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POLICE COMMUNICATIONS The Communications/Record Unit is staffed with two EDC-III, one EDC-II, and four EDC-I (Emergency Dispatcher Clerk) positions. The emergency dispatch center handles thousands of calls for service and subsequently dispatches those calls to patrol officers in the field. Dispatchers also receive many calls for fire and ambulance services as well as calls for general information. About 67% of the 911 calls received by the department require an officer's response. Dispatchers also have the responsibility of records/clerk functions. When they are not actively dispatching they are entering information into our records management system, assisting in research, entering information into the statewide telecommunications system, filing and working on special assigned projects. Dispatchers are also responsible for gathering statistics which are used for grant and analysis purposes.
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